1. Introduction
At Teclativa – Tecnologias de Informação, Lda, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect the personal information you provide to us when you use our website.
2. Data We Collect
We collect various types of information, including:
Contact Information
Name, email address, phone number, and other contact information.
Browsing Information
Data about your visit to our website, such as your IP address, geographic location, browser type, referral source, length of visit, and pages viewed.
Usage Information
Details about how you use our website and services.
Sensitive Personal Data
We do not intentionally collect sensitive personal data, such as data related to health, religion, or financial information.
3. How We Use Your Data
We use the data we collect to:
Provide and manage our services: Process your requests, respond to your questions, and provide customer support.
Improve our website and services: Analyze how you use our website to improve functionality and user experience.
Communicate with you: Send you information about updates, special offers, and other news related to our services.
Comply with legal obligations: Maintain accurate records for legal and regulatory purposes.
4. Data Sharing
We do not sell, rent, or share your personal data with third parties, except in the following cases:
Service providers: We share information with service providers who help us operate our website and provide our services (e.g., hosting services, data analysis, customer support).
Legal requirements: We may disclose information if necessary to comply with the law, regulations, or court orders.
Protection of rights: To protect the rights, property, or safety of our company, our employees, customers, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data that we hold.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal data.
- Restrict the processing of your personal data.
- Object to the processing of your personal data.
- Request portability of your personal data.
To exercise your rights, please contact us at gera@teclativa.pt.
7. Cookies
We use cookies to improve your experience on our website. For more information, see our Cookie Policy.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We recommend that you review this policy regularly to stay informed about how we are protecting your personal data.
9. Contact
If you have any questions about this Privacy Policy or our data protection practices, please contact us at geral@teclativa.pt.